Hi there,
Thank you for taking the time to leave a review. Kindly note that this is an adjustable bracelet and can be suitable for large wrists as well. In case you need to replace it with a different product, feel free to contact us.
Best,
Raw Spiritual
Absolutely loved the bracelet! With its delicate design and beautiful stones, it has become a cherished piece of jewellery that I wear daily. It also makes for a great gift!
Dear valued customer,
We apologize for any inconvenience caused. Our team takes great care to ensure the quality of our products, and we are sorry that this issue occurred. We have already sent you a new chain as a replacement and hope that it meets your satisfaction. Thank you for bringing this to our attention and please do not hesitate to contact us if you have any further concerns.
Best regards,
Raw Spiritual
I brought just one bracelet to try and although it’s pretty and appears just as it is on the site I was a little disappointed it didn’t come in better packaging. I received my bracelet in a clear ziplock with the logo on it. That was then put into a shipping bag that was left at my door. There was no branding material on how to use the crystal it activate it or even a certificate of authentication. Would have definitely added a better feel to the experience of the purchase.
Dear valued customer,
Thank you for taking the time to leave a review for our 7 Chakra Bracelet. We apologize for any disappointment with the packaging of your order. We do offer a gift box option with all the necessary details and information + gift message card for an additional AED 5.99, perfect for gifting purposes. However, in an effort to minimize packaging material, we do not provide this with every order. We do have all the details and instructions for using and activating the crystal available on our website. We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing our product.
Sincerely,
Customer Service Team
Did not receive same item which shown in picture still my exchange request is pending
Hi there,
Thank you for reaching out to us about your exchange request.
We would like to inform you that the product you received is the same as the one shown, however, the sequencing of the stones may be different and the color may vary due to their natural characteristics. We have already informed you about this before and we hope you can understand.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for your understanding.
Best,
Customer Service Team
Im a first time customer and my experience with you was really bad..Your bracelets were extremely small and i sent a request for exchange to get a bigger size and my request has been on hold for 3days now..This is not fair I trusted your platform and that's why i bought the beads.Im really disappointed,i must say..
Dear valued customer,
We understand your concerns and regret for any inconvenience caused.
We would like to inform you that our return policy states that it takes 2-3 working days for us to process size exchanges. Your request for a bigger size has been received and the replcement has already been dispatched.
Sincerely,
Customer Service Team
The overall design is classy. I like the combination of the Citrine Crystals and the Evil Eye. Looking forward for positive changes, abundance and manifestation.🙂🙏
The packaging could be better, it was given in a plastic bag, this should be in a box as I was buying this as a gift.
Hi there! Thank you for your feedback on our Rose Quartz Bracelet for Love. We do offer a premium gift box with a greeting card and a description of the stones for a nominal price of AED 5.99. This option is clearly displayed on our website and many of our customers choose it for gifting purposes. We hope this will enhance your gifting experience in the future. Thank you again for your support and we look forward to your next order with the gift box. Have a lovely day!
I was looking forward that you’ll put it in a box and not just on a zip lock plastic. But the product is good, thank you
Dear valued customer,
Please note that we do offer a gift box option with a stone details card and custom greeting message at a nominal additional cost of AED 5.99. We would be happy to assist you with this option for your next purchase.
Thank you for choosing our product and we hope to serve you better in the future.
Best regards,
Customer Service Team